Shipping policy

Thank you for shopping with us. Please review our shipping policy below.

Processing Time:

All orders are processed within 2–5 business days (excluding weekends and holidays).

During launches, promotions, or high-volume periods, processing times may be extended.

You will receive a confirmation email once your order has shipped, including tracking information.

Shipping Rates & Delivery Estimates:

Shipping costs are calculated at checkout based on your location and selected shipping method

Delivery timeframes are estimates and are not guaranteed.

 

Tracking Information:

Once your order ships, you will receive a tracking number via email.

Please allow up to 24–48 hours for tracking to update.

Lost, Stolen, or Delayed Packages:

We are not responsible for:

    •    Shipping carrier delays

    •    Lost or stolen packages once marked as Delivered

    •    Incorrect addresses provided at checkout

If your package shows as delivered but cannot be located, please:

    1.    Check with neighbors or household members

    2.    Contact your local post office

    3.    File a claim with the carrier

We do not issue refunds or replacements for packages marked delivered.

 

Incorrect Shipping Address:

Customers are responsible for providing the correct shipping address.

If an incorrect address is provided and the package is returned to us, the customer will be responsible for reshipping fees.

We are unable to modify addresses once an order has been processed.

 

Damaged Items:

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging.

We will review and resolve the issue accordingly.